Recently in Canada Category

The impact of the Harmonized Sales Tax (HST) on Ontario and B.C. property and casualty insurers' reserves in 2009 -- estimated to be $268 million -- is equivalent to that of a large catastrophic loss, according to the Insurance Bureau of Canada (IBC).
Barbara Sulzenko-Laurie, IBC's vice president of policy, noted the effects of the HST in slides she presented at the 2010 Swiss Re Breakfast in Toronto.
Her remarks were part of a wide-ranging discussion on the broader state of the Canadian P&C insurance industry in 2009.
One IBC slide showed a number of projected effects of the HST on Ontario and B.C. insurers between 2010 and 2015.
For example, retail sales tax (RST) on claims and operating costs for Ontario and B.C. insurers in 2010 is projected to total $436 million.
But add an additional $34 million in operating expenses due to the HST, as well as an extra $83 million in claims costs due to the HST, IBC figures show.

A continuing increase in the number and costs of claims, a decline in investment income and the anticipated affect of the harmonized sales tax have all caused the Lawyers' Professional Indemnity Company (LAWPRO) to increase its base premium for next year, according to LAWPRO.
Ontario lawyers will pay a base premium of Cdn$2,950 per lawyer for professional liability insurance in 2010, compared to Cdn$2,450 in 2009, according to a LAWPRO release.
Many lawyers will pay significantly less than this base premium, with some paying as little as Cdn$1,595, depending on practice and coverage options selected.
The Cdn$500 increase includes Cdn$200 related to claims development, Cdn$150 decline in investment income and Cdn$150 additional annual cost for HST, LAWPRO notes.

B.C. reintroduces amendments to Insurance Act

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Sixteen months after it shelved Bill 40, an act to amend B.C.'s dated Insurance Act, the B.C. legislature is now pressing ahead with insurance reform in Bill 6, the Insurance Amendment Act, 2009, introduced on Sept. 15, 2009.
"The proposed amendments will improve coverage for consumers, ensure better access to documents, and enhance dispute-resolution mechanisms," B.C. Finance Minister Colin Hansen said in a press release. "They are the result of ongoing review and consultation with consumers, insurance companies, insurance brokers and members of the legal community."

Despite the fact that capacity in the U.S. commercial insurance market is drying up, the market remains competitive, according to the Risk and Insurance Management Society (RIMS)'s 2009 Q2 Benchmark Survey.
The survey was produced by Advisen Ltd. It is based on policy renewal prices as reported by North American corporate risk managers.
The survey found commercial rates continue to drift downward despite the loss of US$81 billion in policyholders' surplus in 2008, a joint RIMS and Advisen release says.
Policyholders' surplus is a measure of insurance capacity. As surplus falls, the "supply" of insurance also decreases. Experts attribute the deteriorating investment markets as the principal cause in the decline in policyholders' surplus.
"Insurance capacity is disappearing at a startling rate, but the market nonetheless remains competitive," said David Bradford, executive vice president of Advisen Ltd. and editor-in-chief of the Benchmark Survey.

New VOC regulations published

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The government of Canada has published the regulations surrounding low-Volatile Organic Compound (VOC) automotive refinishing products.
The regulations introduce VOC concentration limits for 14 categories of coatings and surface cleaners, which are used for refinishing or repairing the painted surfaces of automobiles, trucks, and other mobile equipment, according to Environment Canada's Web site.
The regulations will come into force on June 18, 2010 -- one year after the regulations were registered -- to allow for a transition period for automotive and refinishing product manufacturers and importers, according to Volatile Organic Compound (VOC) Concentration Limits for Automotive Refinishing Products Regulations.

The Royal Canadian Mint intends to file a claim under its all risks insurance policy to offset approximately Cdn$15.3 million worth of unreconciled gold.
The Mint commissioned Deloitte and Touche to conduct an audit to determine if the unreconciled difference in gold was the result of an accounting or transaction recording error.
The report concluded: "[T]he unaccounted-for difference in gold does not appear to relate to an accounting error in the reconciliation process, an accounting error in the physical stock count schedules or an accounting error in the recordkeeping of transactions during the year."
The Mint has requested the assistance of the RCMP to investigate the matter.

Investors acquire ING Canada

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ING Canada is rebranding as Intact Financial Corporation following the acquisition of the company from its previous Dutch owners.

The now wholly Canadian company owns online insurance brand Belairdirect, 50-plus insurer Grey Power, and a brokered insurance division called ING Insurance, which is also being rebranded as Intact Insurance.

Last week, Canadian investors acquired ownership of ING Canada from Amsterdam's ING Group for approximately $2.2 billion. Its new brand won't be made official until it is approved by shareholders in May, but the brokered insurance division's rebranding is effective immediately.

"By becoming a truly Canadian and independent organization, we have the unique opportunity to launch a new brand that speaks to what consumers are looking for from an insurance company, and a brand that reinforces our customer orientation," stated Charles Brindamour, chief executive of ING Canada.

The Intact name comes from branding agency GWP, which has been working with ING companies since 1996. GWP is the longtime agency of record for ING Direct, the consumer bank that remains in the hands of the Dutch ING Group. The Toronto agency has also worked on and off with other ING brands, including Grey Power and ING Insurance, on various positioning projects.

While GWP is not the agency of record for Intact, its executive creative director Philippe Garneau said his company is "working hard to become indispensable" to the insurer by managing its brand while the new owners reorganize the client-side marketing team.

According to a release from ING Canada, "[Intact] will roll out in the upcoming weeks a comprehensive rebranding, marketing and advertising campaign across the country that will also benefit its network of 1,800 insurance brokers across the country."

It claims an 11% share of the fragmented Canadian market for property and casualty insurance, and Brindamour has hinted at plans to grow further through acquisitions. ING Group, meanwhile, still owns ING Bank of Canada, a separate subsidiary operating as ING Direct. --Jeromy Lloyd with files from Canadian Press

Munich Re reports decline in Q3 profit

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Munich Re Group posted a net income of €12 million (about Cdn$18 million) for 2008 Q3, a sharp decline from the 2007 Q3 profit of €1.2 billion (about Cdn$1.8 billion). The group reported a 66% decrease in investment income from €1.9 billion (about Cdn$2.9 billion) in 2007 Q3 to €674 million (about CDn$1.02 billion) in 2008 Q3. Net earned premium for the group was €8.9 billion (about Cdn$13.5 billion) in the quarter, marking a 1% gain over the same period of 2007. Its reinsurance segment reported a combined operating ratio of 101.3%, an increase from 2007 Q3's 97.1%. Gross written premium for the property and casualty reinsurance lines was €3.7 billion (about Cdn$5.6 billion). "The biggest loss events of the third quarter were the Hurricanes Ike and Gustav," a release says. "The total burden before tax was approximately €300 million (about Cdn$454 million) from Ike and around €90 million (about Cdn$136 million) from Gustav." The combined operating ratio for the group's primary p&c insurance segment was 88.7%, marking an improvement over 2007 Q3's 92.1%. The segment's premiums climbed by 5.2% to €4.7billion (about Cdn$7.11 billion), driven mainly by international business with a growth rate of 11.7%.

When it comes to using a reliable indicator to figure out which Canadian P&C insurance company is best-positioned to survive the worst financial crisis to hit the North American markets since the Great Depression era, does size matter?
The answer, as expressed to brokers attending the 88th annual general meeting of the Insurance Brokers Association of Ontario (IBAO), depends on how big the insurance company is.
Smaller insurance companies represented at the IBAO's annual CEO panel, as measured by direct premiums written, believed size doesn't matter when determining solvency.
Just because an insurance company is large doesn't mean it isn't vulnerable, noted Kevin McNeil, the president and CEO of the Gore Mutual Insurance Company.
McNeil noted AIG, "the largest insurer in the world," seemed an improbable candidate for bankruptcy, and yet it survived insolvency only thanks to a recent US$85-billion loan from the U.S. Federal Reserve.
"The question is going to be: Are there going to be any [more] casualties?'" McNeil noted. "And if you go to the newspapers or watch TV, you'll hear a CEO of a major company stand up there and say, 'My company's fine, no problem, we'll survive this, we'll be okay.' And then you hear two or three days or a week later that that company went bankrupt."
So if public statements can't be taken at face value, how does a broker know which of its insurance markets are strong and which are not?
McNeil told brokers attending the CEO panel that the best strategy for determining financial strength in these unpredictable times is to monitor, on a regular basis, the Minimum Capital Test (MCT) scores of Canadian P&C insurers.
Quarterly MCT scores are publicly available on the Web site of Canada's solvency regulator, the Office of the Superintendent of Financial Institutions.
Simply put, MCT scores are a measure of an insurers' available capital divided by its minimum capital requirement. The answer is expressed as a percentage, and OSFI requires a property and casualty insurer to maintain a minimum MCT score of 150%.
Gore Mutual's MCT score in 2008 Q2 (the latest available figures) was 278%, whereas the other companies represented on the panel had 2008 Q2 MCT scores of 207.55% (Dominion of Canada General Insurance Company), 184.83% (ING Insurance Company of Canada) and 181.71% (AXA Insurance Canada).
Not surprisingly, though, the largest companies represented on the panel (in terms of direct premium written) jumped in at McNeil's remarks and reiterated that size does matter.
"I wanted to address the comment that Kevin made about having an MTC ratio that is significantly higher than any other company, which, if you look at it in analytical terms in Ontario it's probably a Cdn$300-million requirement," said ING Insurance president Derek Iles. "And, if I may be so bold to say, that would be a rounding error at ING."

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National oil companies (NOCs) are failing to manage the risks of limited oil and gas resources, the recruitment and retention of a qualified workforce and energy price volatility, according to a Marsh study.
In the Marsh Oil and Gas Risk Report: 2008, more than 400 NOCs were surveyed and asked to rate the relevance of risks identified by the World Economic Forum and how effectively they felt they were managed by their firms.
The participants ranked the top five risks in order as: availability of oil and gas resources; recruitment and retention of a qualified workforce; energy price volatility; environmental impact of operations; and political/regulatory risk issues.
Marsh's NOC risk index score rose from 4.49 out of a possible six in 2007 to 4.51 in 2008, a release says.
"By contrast, the risk management effectiveness index score was 3.8."
The availability of resources as a risk issue was rated 5.3 out of a possible six (it was also the top-ranked risk in 2007 but with a rating of 4.9), a Marsh release says.
"It is no surprise that our survey has found that national oil companies are facing a riskier business environment," said Jim Pierce, Marsh's Global Energy practice leader.
"However, of more concern is the gap between the importance of the risk and how well it is managed."
This gap is increasing from year-to-year, Pierce noted.

An actuarial report estimates bodily injury claims costs are expected to increase 29% -- implying an estimated 10.8% increase in the basic auto insurance premium -- following a decision in which the Alberta Court of Queen's Bench eliminated the province's Cdn$4,000 cap on payments for damages related to minor auto injuries.
The estimate is contained in a report submitted by the actuarial consulting firm Oliver Wyman Ltd. to the Alberta Automobile Insurance Rate Board.
The board will consider the report in deciding on the annual industry-wide rate level adjustment to become effective on Nov. 1, 2008.
Oliver Wyman's predictions were based in part on the findings contained in a 2004 KPMG report to the Alberta finance department. In it, KPMG found that out of the total 30.2% savings in bodily injury claims presented in the report, 21.3% -- or 70.5% of the total -- was due to the cap on minor injuries and the balance, 8.9%, was for non-cap-related auto insurance reforms.
"We assume this same relative split of costs, 70.5% versus 29.5%, is applicable today," Oliver Wyman notes. "As we estimate the minor injury cap to have resulted in a savings in bodily injury claim costs of 21.6%, we estimate that the repeal of the cap will result in an increase in bodily injury claim costs of 27.6% (1 divided by .784)."

AXA reported its 2008 Q1 property and casualty revenues increased by 2% to EUR8.885 million (Cdn$13.74 billion), up from EUR8.625 billion (Cdn$13.33 billion) in 2007 Q1.
"This solid performance resulted from positive new business volumes with personal motor and household net new contracts reaching 246,000 and 17,000 contracts, respectively, as well as prices holding up well across the board," the company noted in a press release.

Ontario auto rates increase in 2008 Q1

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Ontario auto rates are on the rise, according to data posted by the Financial Services Commission of Ontario (FSCO), the regulator of the province's insurers.
Rate applications approved for 2008 Q1 averaged +1.05%, based on the entire market, FSCO noted in an online bulletin.
Rate changes approved in 2004, 2005, 2006 and 2007 were -10.60%, -2.43%, -1.27% and +0.55%, respectively, for the entire market.
In 2008 Q1, for the 43.37% of the market that had rate changes approved, the average rate change was +2.42%, when weighted by market share.

Desjardins launches direct arm in Ontario

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Desjardins General Insurance (DGI) is now offering direct home and auto insurance in Ontario.

In an effort to better manage risks during a period of large-scale catastrophes, insurers should consider offering long-term policies to homeowners in hazard-prone areas.
"Such a long-term policy could be tied to a mortgage, and home improvement loans can encourage the adoption of cost-effective mitigation measures," says a report co-authored by the Wharton University of Pennsylvania, the Insurance Information Institute and Georgia State University.
"A program of insurance vouchers, similar in concept to food stamps, could assist low-income residents in disaster-prone areas to purchase adequate insurance coverage."
The report found that, among other things, most homeowners in hazard-prone areas consider only premium payments, without taking into consideration the benefits of protection, when considering their insurance purchases.

AIG suffers US$5 billion loss in 2007 Q4

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American International Group, Inc. (AIG) reported loss of US$5.3 billion for 2007 Q4, and a net income of US$6.2 billion for the full year 2007, representing a 55.9% decrease over the prior year.
In 2006 Q4, AIG reported a profit of US$3.4 billion. "The 2007 other-than-temporary impairment charges resulted primarily from the significant, rapid declines in market values of certain residential mortgage-backed securities in the fourth quarter, for which AIG cannot reasonably determine the recovery period will be temporary," the company reported in a statement.

Focus on micro-solutions

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In order to respond to the rising costs of climate change-related damages, insurance companies are going to have to focus more on micro-solutions (i.e. on a policyholder-by-policyholder basis), Colin Empke, partner at Blaney McMurtry LLP, told delegates at the Canadian Defence Lawyers 4th annual insurance coverage symposium in Toronto on Feb. 28.
Empke was speaking on behalf of Anthony Saunders, partner with Guild, Yule and Company, who was unable to attend the symposium.
Empke observed an increasing number of weather-related insurance losses, causing the industry to seek ways to deal with increasing costs and solvency issues.

Kingsway reports decreasing profits

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Kingsway Financial Services Inc. (TSE:KFS) reported a net loss of US$103.5 million for 2007 Q4 and a net loss of US$18.5 million for the year, marking a decrease of 716% and 115% over the same periods of 2006, respectively.
The combined ratio was 130.2% in the quarter (109.3% for the year), with Canadian operations reporting a combined ratio of 99.8% (95.0% for the year), a Kingsway release says.

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Repair shops losing tradespeople

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Forty per cent of collision repair centres responding to a Canadian Collision Industry Forum (CCIF) survey noted they have suffered a loss of tradespeople within the last year, potentially affecting the cycle times of car repairs and, as a result, affecting insurers' costs.
On average, a collision repair shop has five technicians on staff, the research found. But these same shops reported they have lost an average of two tradespeople in the last 12 months, Jay Perry, the owner and founder of Automotive Business Consultants (ABC), told attendees at a January 2008 CCIF meeting in Toronto.
"That's huge," he added. "If you consider the initial statistic of five average techs and then you've lost two in the last 12 months we are losing a lot of people to a lot of other trades and there are a myriad of reasons for that."

The Co-operators adds two new members

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The Co-operators has expanded its membership, welcoming two new members — the Canadian Worker Co-operative Federation (CWCF) and Fédération des coopératives québécoises en milieu scolaire/COOPSCO.
The new members bring to 39 the number of co-operatives, credit unions and like-minded organizations that make up the ownership group of The Co-operators Group Ltd.

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